Privacy Policy

Metropolitan Safety Council of the New Orleans Area, Inc.

Effective Date: 6/15/2026

Last Updated: 6/15/2026

Metropolitan Safety Council of the New Orleans Area, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our programs, or communicate with us, including through our conversational SMS text messaging program.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely by third‑party providers)
  • Information you voluntarily provide during conversations or registration

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking technologies

C. SMS Program Information

If you communicate with us via SMS, we may collect:

  • Your mobile phone number
  • Message content you send
  • Our replies to you
  • Date, time, and delivery status of messages
  • Opt‑in and opt‑out status

2. How We Use Your Information

We use your information to:

  • Provide safety training, educational programs, and related services
  • Respond to your questions and requests via conversational SMS
  • Confirm registrations or provide service‑related updates
  • Improve our services and communication
  • Comply with legal and regulatory requirements

We do not sell your personal information.

3. Conversational SMS Text Messaging Program

Our SMS program is conversational, meaning messages are exchanged in direct response to your inquiries or interactions. Messages are not sent on a recurring or automated schedule unless directly related to your request.

A. Message Types

You may receive:

  • Replies to your questions
  • Class information or assistance
  • Customer support messages
  • Service‑related updates you request

We do not send marketing or promotional SMS messages unless you separately and expressly opt in to receive them.

B. How to Opt In

You may initiate SMS communication by:

  • Texting our number
  • Requesting SMS communication during registration
  • Providing your number for conversational support

Your consent to receive SMS messages is not a condition of purchase.

C. How to Opt Out

You may opt out at any time by replying STOP. After opting out, you will receive one final confirmation message.

D. How to Get Help

Reply HELP at any time, or contact us at: info@metrosafety.org or 504-888-7618.

E. Carrier Disclosures

  • Message and data rates may apply.
  • Wireless carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We may share your information with:

  • Service providers who assist with SMS delivery, payment processing, analytics, or website operations
  • Legal authorities when required by law
  • Partner organizations only when necessary to deliver services you request

We do not sell or rent your personal information.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights Under U.S. Privacy Laws

Depending on your state of residence, you may have rights to:

  • Access your personal information
  • Request corrections
  • Request deletion
  • Opt out of certain data uses
  • Request information about our data practices

To exercise these rights, contact us at info@metrosafety.org.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

8. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Metropolitan Safety Council of the New Orleans Area, Inc. 4200 South I-10 Service Road West, Suite 140, Metairie, LA 70001, USA, info@metrosafety.org, 504-888-7618.

~~~~~~~~~~~~~~

Terms & Conditions

Metropolitan Safety Council of the New Orleans Area, Inc.

Last Updated: 6/15/2026

Welcome to www.metrosafety.org (the “Site”), operated by Metropolitan Safety Council of the New Orleans Area, Inc. (“we,” “our,” or “us”). By accessing or using this Site, registering for our programs, or communicating with us—including via SMS—you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site.

1. Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

  • Interfere with the Site’s operation
  • Attempt unauthorized access to systems or data
  • Use the Site to transmit harmful, fraudulent, or illegal content

We reserve the right to restrict or terminate access for violations.

2. Program Registration & Payments

By registering for a class, course, or program:

  • You agree to provide accurate and complete information
  • You authorize us to process payment through our secure third‑party payment processor
  • You acknowledge that program availability, pricing, and schedules may change

Refund and cancellation policies are posted on the Site and may vary by program.

3. SMS Text Messaging Terms

We offer conversational SMS communication to assist with class information, scheduling, and customer support.

A. How You Opt In

You may opt in by:

  • Texting our number
  • Requesting SMS communication during registration
  • Providing your number for conversational support

Your consent to receive SMS messages is not a condition of purchase.

B. Message Types

You may receive:

  • Replies to your questions
  • Class information or assistance
  • Service‑related updates you request

We do not send marketing SMS messages unless you separately and expressly opt in.

C. Opt‑Out

You may opt out at any time by replying STOP. You will receive one final confirmation message.

D. Help

Reply HELP at any time or contact us at info@metrosafety.org or 504-888-7618.

E. Carrier Disclosures

  • Message and data rates may apply
  • Wireless carriers are not liable for delayed or undelivered messages

4. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to the practices described in the Privacy Policy.

5. Intellectual Property

All content on the Site—including text, graphics, logos, images, videos, and course materials—is owned by Metropolitan Safety Council of the New Orleans Area, Inc. or licensed to us.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use our trademarks or logos without authorization

6. Third‑Party Links

The Site may contain links to third‑party websites. We are not responsible for the content, policies, or practices of those sites. Accessing third‑party sites is at your own risk.

7. Disclaimers

We provide safety training and educational programs, but:

  • We do not guarantee that completion of a program will satisfy any specific legal or employer requirement
  • We do not guarantee uninterrupted or error‑free operation of the Site
  • All content is provided “as is” without warranties of any kind

To the fullest extent permitted by law, we disclaim all implied warranties.

8. Limitation of Liability

To the maximum extent permitted by law, Metropolitan Safety Council of the New Orleans Area, Inc. is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Damages arising from your use of the Site or SMS communication

Your sole remedy for dissatisfaction with the Site is to stop using it.

9. Indemnification

You agree to indemnify and hold harmless Metropolitan Safety Council of the New Orleans Area, Inc. from any claims, damages, or expenses arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your infringement of any rights of another party

10.  Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict‑of‑law principles. Any disputes must be resolved in courts located in Jefferson Parish, Louisiana.

11. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date reflects the most recent revision. Continued use of the Site constitutes acceptance of the updated Terms.

12. Contact Us

For questions about these Terms, contact:

Metropolitan Safety Council of the New Orleans Area, Inc. 4200 South I-10 Service Road West, Suite 140, Metairie, LA 70001, info@metrosafety.org, 504-888-7618.